The (mostly) Monday night square dance with The Tallboys is back at the Tractor Tavern (which a few of us old timers still think of as The New Melody Tavern). It's a great time, and I heartily encourage you to attend, keeping in mind that it's not quite the way we remember it.
Square dancing to Southern style music has swept through the Seattle folk dance scene periodically since the 1970s, and the Tractor's Monday Night Square Dance is the manifestation of the latest square dance craze.
It's loose, it's fast, and it's very old-timey — no smooth New England quadrille influences here. And it's extremely physical and active, in part because the people doing it are in their 20s and 30s.
Get a taste of this style when The Tallboys play for dancing in the Folklife Roadhouse 9-10 p.m. Friday.
Wednesday, May 21, 2008
Monday, May 19, 2008
They're grey, not green
Renee's Home and Garden in Bellingham is selling a 10'-high space ship and 10 little grey aliens. Spaceship seats seven — perfect for your next garden party.
You have no idea how tempted I am...
Meditations on cats, present and past
I've been sick with the flu for much of the past week, and spent a lot of time with our cats. Well, perhaps not much more time than usual, but instead of trying to get them to quit pawing at me and meowing to be let in and out and in and out, I paid attention to them.
Though tiny Kaylee still looks and moves like a kitten, she is beginning to show some signs of common sense. She has also recently become a bit more affectionate. Sitting still for more than a few seconds has always been a problem for her, but now she seems to be able to sit on a lap and have her head scratched for a minute or so. Oddly, in view of this, Kaylee is very good companion when I'm sick. If I run a fever, she is on me like glue. We've had cats like this before, that just "take over" when someone is significantly ill, and then wander off to resume an aloof lifestyle as soon as the owner recovers.
Large-tabby Zoe, who is perfect happy throwing her 13 pounds of fur and apparently un-retractable claws directly across my chest and going immediately to sleep, doesn't seem to differentiate between sick owners and healthy ones. They're all nice to sleep on.
Sheba, whose deafness contributes to her feline self-centeredness, didn't seem particularly concerned that I was sick. She snored right through some particularly miserable episodes.
But I noticed that instead of yowling and knocking things off the furniture to wake me up at the usual time, all three of the cats slept in when I did.
As the weather gets warmer, the tabbies are starting to refuse to come in at night. Sometimes one comes in, and in my sleepy and increasingly inept attempts to capture the one out on the patio, I let the captured one of the pair out again and have to start all over.
I was up quite a bit in the middle of the night this week. One night I found myself in the kitchen with the cats (they were hoping for a handout) and glanced out the glass door at the back garden. Suddenly a big fat raccoon ambled up the back stairs onto the little porch and put its nose against the door. Zoe hissed and whined. The raccoon was unimpressed. I walked over to the door, and it remained unimpressed. I think it was looking past me at the cat food bowls in the kitchen. It's probably going to report to its clan that they should try back in the afternoon when I'm out gardening and tend to eave the door open.
The lawn went unmowed much of the week (until Zorg got into gear on Sunday) and the tabbies were hiding in the long grass like lions, and springing out at each other. Sheba, being bright white, has no illusions about being able to hide in greenery.
This led us to think back on poor Socks, a big long-haired tabby we had at the old house in Wallingford. In Wallingford, we lived next to "the house" on the block — you know, the type of run-down, overgrown place with six cars that you'll find on most older North Seattle streets. The owner of the house (actually, the owner's black sheep son) went months, perhaps years, without mowing. The local cats, possums and raccoons (mice? voles?) had created a network of paths through the back yard. When we put a second floor on our house, we gained an aerial view of the feline Ho Chi Minh Trail and amused ourselves picking out the various cats hiding in the foliage.
One afternoon Zorg looked out the window of the upstairs office and panicked. The lawn had been mowed to a stubble, and what appeared to be the dead body of a cat — Socks — was in the middle of it. He grabbed binoculars and saw it truly was Socks. But when he rushed out the back door and into the neighbor's yard, he realized Socks was alive and perfectly fine — at least physically. Socks was laying out there in the sun because he thought he was still hiding; he was too dim to understand the implications of the grass being gone.
Though tiny Kaylee still looks and moves like a kitten, she is beginning to show some signs of common sense. She has also recently become a bit more affectionate. Sitting still for more than a few seconds has always been a problem for her, but now she seems to be able to sit on a lap and have her head scratched for a minute or so. Oddly, in view of this, Kaylee is very good companion when I'm sick. If I run a fever, she is on me like glue. We've had cats like this before, that just "take over" when someone is significantly ill, and then wander off to resume an aloof lifestyle as soon as the owner recovers.
Large-tabby Zoe, who is perfect happy throwing her 13 pounds of fur and apparently un-retractable claws directly across my chest and going immediately to sleep, doesn't seem to differentiate between sick owners and healthy ones. They're all nice to sleep on.
Sheba, whose deafness contributes to her feline self-centeredness, didn't seem particularly concerned that I was sick. She snored right through some particularly miserable episodes.
But I noticed that instead of yowling and knocking things off the furniture to wake me up at the usual time, all three of the cats slept in when I did.
As the weather gets warmer, the tabbies are starting to refuse to come in at night. Sometimes one comes in, and in my sleepy and increasingly inept attempts to capture the one out on the patio, I let the captured one of the pair out again and have to start all over.
I was up quite a bit in the middle of the night this week. One night I found myself in the kitchen with the cats (they were hoping for a handout) and glanced out the glass door at the back garden. Suddenly a big fat raccoon ambled up the back stairs onto the little porch and put its nose against the door. Zoe hissed and whined. The raccoon was unimpressed. I walked over to the door, and it remained unimpressed. I think it was looking past me at the cat food bowls in the kitchen. It's probably going to report to its clan that they should try back in the afternoon when I'm out gardening and tend to eave the door open.
The lawn went unmowed much of the week (until Zorg got into gear on Sunday) and the tabbies were hiding in the long grass like lions, and springing out at each other. Sheba, being bright white, has no illusions about being able to hide in greenery.
This led us to think back on poor Socks, a big long-haired tabby we had at the old house in Wallingford. In Wallingford, we lived next to "the house" on the block — you know, the type of run-down, overgrown place with six cars that you'll find on most older North Seattle streets. The owner of the house (actually, the owner's black sheep son) went months, perhaps years, without mowing. The local cats, possums and raccoons (mice? voles?) had created a network of paths through the back yard. When we put a second floor on our house, we gained an aerial view of the feline Ho Chi Minh Trail and amused ourselves picking out the various cats hiding in the foliage.
One afternoon Zorg looked out the window of the upstairs office and panicked. The lawn had been mowed to a stubble, and what appeared to be the dead body of a cat — Socks — was in the middle of it. He grabbed binoculars and saw it truly was Socks. But when he rushed out the back door and into the neighbor's yard, he realized Socks was alive and perfectly fine — at least physically. Socks was laying out there in the sun because he thought he was still hiding; he was too dim to understand the implications of the grass being gone.
Thursday, May 15, 2008
One tough day
Everything today was just a bit tougher than I thought it needed to be.
Recovering from one illness, I got hit with a touch of something else.
It seemed like everyone I tried to lean on for balance (and I rarely do that) was out of town, heading out of town, coming down with something or just wasn't answering the phone.
In short, I had some reality experiences I could have done without.
But I made it through. I delivered proofreading work to a client, gave an adequate training session at Folklife, made tapioca, and got some writing done.
And summer is finally coming. It still feels cool to me, but the cats know. They don't want to come in at night when I call them!
Recovering from one illness, I got hit with a touch of something else.
It seemed like everyone I tried to lean on for balance (and I rarely do that) was out of town, heading out of town, coming down with something or just wasn't answering the phone.
In short, I had some reality experiences I could have done without.
But I made it through. I delivered proofreading work to a client, gave an adequate training session at Folklife, made tapioca, and got some writing done.
And summer is finally coming. It still feels cool to me, but the cats know. They don't want to come in at night when I call them!
Sunday, May 11, 2008
House guest, entertain thyself!
I'm not wild about out-of-town guests of the tourist variety.
Friends who are in town for business (such as our musician friends) are more my style—they have transportation, agendas, and plenty to do. Plus invites for us to all the best parties.
It's the ones who bounce in to breakfast and chirp brightly "Well, what are we all going to do today?" who strike fear into my heart. My cruise-director skills are...negligible.
So I want to thank the Seattle Times for today's brilliant article listing dozens of inexpensive tours and sights for out-of-town visitors of every age and interest. The article also lists how many hours you can expect to have the guests out of your hair while they are on each tour, for instance:"
Friends who are in town for business (such as our musician friends) are more my style—they have transportation, agendas, and plenty to do. Plus invites for us to all the best parties.
It's the ones who bounce in to breakfast and chirp brightly "Well, what are we all going to do today?" who strike fear into my heart. My cruise-director skills are...negligible.
So I want to thank the Seattle Times for today's brilliant article listing dozens of inexpensive tours and sights for out-of-town visitors of every age and interest. The article also lists how many hours you can expect to have the guests out of your hair while they are on each tour, for instance:"
Oh, where was this guide when I really needed it 15 years ago?LOCKS CRUISE
They get: To see the harbor, see the sky, see the wildlife swimming by — from Elliott Bay into Lake Union via the Ballard Locks on an Argosy cruise; 206-623-1445 or www.argosycruises.com/publiccruises/locks.cfm.You get: 2.5 hours, more if they're stopped by the feds for a random safety inspection.
Friday, May 09, 2008
Is a kitty looking for you?
Purrfect Pals is having their Average Joe Cat Show, which includes adoptions, tomorrow (Saturday) in Shoreline. Details here. This is an agency that goes to great lengths to match cats to your home environment to assure a successful placement.
Sunday, May 04, 2008
What a great day!
I got up this morning, put on gardening clothes, and rushed out to work on the front garden. Zorg went off bicycling. There was plenty of time to wander from task to task, giving the Japanese maple its "Farrah Fawcett" haircut (the layered look) and training a winter groundcover.After I was sufficiently blissed out, I got out the tools and wrestled with the second of the two nightmarish cast-iron chairs, assembling it with the better-quality hardware I'd purchased after my melt-down with chair #1. So, the chairs are done and there's a place for us to sit out front when you drop by for iced tea this summer.
Zorg returned from his bike ride, and John came over to go to the Puget Soundkeeper Alliance first annual Oyster Roast. I changed clothes, and we headed down to the event at the Golden Gardens bathhouse. The beach was just packed with people.
The oyster event is a nice mix of folks concerned about the local marine environment and folks interested in...oysters. They served oysters, roasted and raw. Actually, the raw oysters were better than raw. They were alive. One of the experts showed us how to shuck a few. I found it helped quite a bit to do the shucking standing up, holding the oyster steady on the table while twisting the knife to pop the shell. There were a few self-inflicted stabbings at our table; we decided that the Tabasco sauce was a good way to treat the damage.
One of the beverages at the feast was the Firesteed Pinot Gris that was such a smash at the oyster event at Anthony's Homeport last year. It's one of the most full-bodied and flavorful white wines I have ever tasted.
Got back from the oyster event with plenty of daylight remaining, so went back to gardening. I edged the lawn with the weed-eater for the first time this year, and a neighbor and his hulking teenage son came over to help me reassemble the concrete bench that had been in the front yard in its new position in the back yard. Then I removed grass to expand the shade garden, and then got to work on the ground cover in what will be the tomato garden. By this time, I was dashing around in the dark. I had dirt in my Keens, dirt in my hair, and grass clippings on my glasses. Wonderful!
I got in around 9 p.m. and now I'm starving. I'd kill for a chocolate cupcake with chocolate frosting. Too bad Verite doesn't deliver.
Saturday, May 03, 2008
Getting surly about name-calling
[NOTE: Names have been changed for reasons that will become obvious.]I belong to an online group of women who share an interest in the arts and are involved with local arts activities. Discussion is allowed to go off-topic, and it's not uncommon for people to share tips on insurance agents, contractors, and such.
Recently a woman asked for a recommendation for a shoe repair person, and one of the replies referred to a local craftsman as "Surly Bob." The writer went on to vent her unhappiness with his "vibe" and his "shoddy" craftsmanship, which she did not describe in any detail. Several messages later, another woman chimed in describing "Surly Bob's" refusal to take on a repair job that involved a creative idea she'd dreamed up. A third woman later mailed the list to ask for the address of "Surly Bob" so she could "be sure to avoid" him—as if he were roaming the streets, snatching women's shoes off and repairing them ungraciously.
This really pissed me off.
I know the shoe repair person in question, am a highly satisfied repeat customer, and am also aware of the many contributions he has made to the neighboring business community. He does have a somewhat ironic sense of humor, but he'd pretty much have to. I've seen women (sorry, it's always women) rush into his shop, stand in line impatiently rolling their eyes and exhaling like yaks on a cold morning, and then ask him to do things like take off the three-inch skinny high heels from one pair of shoes and attach them onto a pair of flat sandals. To which he is likely to respond "You're kidding, right?"
Oh, and they want it done like this afternoon.
I think what truly discouraged me about the "Surly Bob" discussion on the online list was that the woman who started the name calling is herself a businessperson. One who did a less-than-impressive piece of work for me several years ago.
Now if the gals in the online group had been discussing local artists, or local fine woodworkers, and they didn't like someone, they might have made some negative remarks about the person's pricing, or workmanship, or attitude. But they wouldn't have labeled someone who makes $5,000 buffets "Cranky Joe."
The labeling and name calling reveal a pathetic lady-of-the-manor attitude on the part of these college-educated women toward a working class man—even though the working class business person may have a far higher-grossing, more profitable, and more demanding business than anything they've ever run.
I'm disgusted. I'm disappointed. I'm not posting my views to the list because I have never once seen any of these women disagree with each other on the list. Either it's simply not done, or perhaps the moderator just vaporizes any posts that might make someone reach for their smelling salts.
Meanwhile, my shoe repair person has a highly successful business with a wait list of work nearly one month out. Somehow, I don't think the mesdames in the list will have any trouble "avoiding" him. Though they may want to avoid me.
Thursday, April 24, 2008
Avoidance
I have been avoiding blogging this week in part because I'm doing a lot of blog-like writing for paying clients. Which is very exciting because that's the sector of my business I want most to develop. Yahoo! Whoopee!But I'm also avoiding blogging on this personal blog because I just can't stand to admit that I have yet another cold-type thing that starts as a sore throat and then is characterized by an annoying little cough that gets worse as the day goes on. There's no fever, and very little congestion. And Zorg observes that it doesn't even seem to be contagious.
Deciding that perhaps I erred with the first two bouts of this in March by trying to ignore them, I gave this third one my full attention. I spent one entire afternoon in bed. I have been taking Zicam (some kind of homeopathic cold remedy) every six hours, eating raw garlic every six hours, and taking half a hydrocodone or something similar every six hours. The hydrocodone is the only thing that suppresses the cough, and I'm pretty much immune to any drowsiness from it.
I have drunk gallons of chicken soup and tea. Zorg has fetched me hot and sour soup and dumplings with incendiary ginger-garlic sauce from Fu Man Dumpling (this is now his favorite food, as well as mine). I have done slow yoga.
I am slowly getting better, coughing less, and fully expect to be able to do a bit of dancing at the World Rhythm Festival this weekend. But I am really fed up with this bug. Yes, I know it's nothing in comparison with real health problems I've had in the past or with some of the serious injuries friends of mine are currently dealing with, but...three rounds of this in two months? What is it?
(For the record: Yes, I had my tonsils out. When I was 29. Ouch.)
Monday, April 21, 2008
50% discount on Take Control ebooks
To celebrate the 18th anniversary of their TidBITS electronic newsletter, the folks over at Take Control are offering a 50% discount on all their ebooks through April 29. The half-off sale includes their newest and most recently updated titles:
• Joe Kissell's "Take Control of Maintaining Your Mac"
• Steve Sande's "Take Control of iWeb: iLife '08 Edition"
• Ted Landau's "Take Control of Your iPhone"
• Brian Tanaka's "Take Control of Permissions in Leopard"
• Joe Kissell's "Take Control of Easy Backups in Leopard"
• Matt Neuburg's "Take Control of Customizing Leopard"
• "Macworld Mac OS X Hints Superguide, Leopard Edition"
• "Macworld Total Leopard Superguide"
You'll also find ebooks on wireless Internet security, switching from PC to Mac, and getting the most out of your iPod. (There are even ebooks on booking a cheap plane ticket and planning and cooking Thanksgiving dinner.)
• Take Control of Upgrading to Leopard
• Take Control of Users & Accounts in Leopard
• Take Control of Sharing Files in Leopard
• Take Control of Fonts in Leopard
• Take Control of Maintaining Your Mac
• Take Control of Mac OS X Backups
• Take Control: The Mac OS X Lexicon
• Take Control of Running Windows on a Mac
• Take Control of Troubleshooting Your Mac
• Macworld Mac Basics Superguide
• Take Control of Buying a Mac
• Take Control of Podcasting on the Mac
• Take Control of Switching to the Mac
• iPhoto 08: Visual QuickStart Guide
• Take Control of Apple Mail in Tiger
• Take Control of Spam with Apple Mail
• Take Control of .Mac
• Take Control of Your 802.11n AirPort Extreme Network
• Take Control of Your Wi-Fi Security
• Take Control of Your iPod: Beyond the Music
• Take Control of Digital TV
• Take Control of Booking a Cheap Airline Ticket
• Take Control of Thanksgiving Dinner
• Joe Kissell's "Take Control of Maintaining Your Mac"
• Steve Sande's "Take Control of iWeb: iLife '08 Edition"
• Ted Landau's "Take Control of Your iPhone"
• Brian Tanaka's "Take Control of Permissions in Leopard"
• Joe Kissell's "Take Control of Easy Backups in Leopard"
• Matt Neuburg's "Take Control of Customizing Leopard"
• "Macworld Mac OS X Hints Superguide, Leopard Edition"
• "Macworld Total Leopard Superguide"
You'll also find ebooks on wireless Internet security, switching from PC to Mac, and getting the most out of your iPod. (There are even ebooks on booking a cheap plane ticket and planning and cooking Thanksgiving dinner.)
• Take Control of Upgrading to Leopard
• Take Control of Users & Accounts in Leopard
• Take Control of Sharing Files in Leopard
• Take Control of Fonts in Leopard
• Take Control of Maintaining Your Mac
• Take Control of Mac OS X Backups
• Take Control: The Mac OS X Lexicon
• Take Control of Running Windows on a Mac
• Take Control of Troubleshooting Your Mac
• Macworld Mac Basics Superguide
• Take Control of Buying a Mac
• Take Control of Podcasting on the Mac
• Take Control of Switching to the Mac
• iPhoto 08: Visual QuickStart Guide
• Take Control of Apple Mail in Tiger
• Take Control of Spam with Apple Mail
• Take Control of .Mac
• Take Control of Your 802.11n AirPort Extreme Network
• Take Control of Your Wi-Fi Security
• Take Control of Your iPod: Beyond the Music
• Take Control of Digital TV
• Take Control of Booking a Cheap Airline Ticket
• Take Control of Thanksgiving Dinner
Saturday, April 19, 2008
Thursday, April 17, 2008
My interesting friends
All I'm doing these days is working and bitching about the cold rainy weather, so let's take a look at what the more interesting friends of the Mysterious Traveler are up to:
The Samurai Radiologist at Not Totally Rad went for a two hour tour of DC on a Segway, figuring he'd either get a great story or some interesting injuries. Find out which.
Over at Daily, Doug Plummer is taking gorgeous lush photos of tulips.
Geoff Duncan of Percolating is following Doug's lead in going for the lush flower shots while emulating Samurai's pursuit of danger. Here's how.
Over at (My New) Life Out Here, Rae is following my advice on men but apparently doesn't share my taste in literature.
At Cornichon, Ron expands on the New York Times' story about food and politics.
Whew! Guys, you are making me look boring!
The Samurai Radiologist at Not Totally Rad went for a two hour tour of DC on a Segway, figuring he'd either get a great story or some interesting injuries. Find out which.
Over at Daily, Doug Plummer is taking gorgeous lush photos of tulips.
Geoff Duncan of Percolating is following Doug's lead in going for the lush flower shots while emulating Samurai's pursuit of danger. Here's how.
Over at (My New) Life Out Here, Rae is following my advice on men but apparently doesn't share my taste in literature.
At Cornichon, Ron expands on the New York Times' story about food and politics.
Whew! Guys, you are making me look boring!
Wednesday, April 16, 2008
Friday, April 11, 2008
Books, books, books
Another action-packed day:
The book sale was a trip; it's going on all weekend, and well worth visiting. Paperbacks, many of them brand new, unread donations, are 50 cents each. Trade paperbacks and many excellent hardbacks are just $1. There is also a Better Books section and a Rare Book section, both with extremely reasonable prices.
I bought lots of foreign mystery and some science fiction collections, along with a few novelty items and a collectible, signed James Blaylock novel.
- Wrangle with mom by phone (multiple calls)
- Follow up on contacts from last night's SEO seminar
- Attempt to write press release for client
- Several loads of laundry
- Turn off TimeMachine to restore normal computer speed
- Order new cat tags for Smokey
- Zorg home early; errands with him in town
- Cook macaroni and cheese using authentic 1960's recipe
- Seattle Friends of the Library book sale at Magnuson Park with book collector friend
- Feed cats for friends who are on vacation
The book sale was a trip; it's going on all weekend, and well worth visiting. Paperbacks, many of them brand new, unread donations, are 50 cents each. Trade paperbacks and many excellent hardbacks are just $1. There is also a Better Books section and a Rare Book section, both with extremely reasonable prices.I bought lots of foreign mystery and some science fiction collections, along with a few novelty items and a collectible, signed James Blaylock novel.
Thursday, April 10, 2008
Detour for sushi
The schedule for today was long, varied, and busy:
"Ever been to Mashiko?" I asked him.
"No," he said. "Let's go!"
On my previous visit to Mashiko, I'd simply eaten what the sushi chef recommended. We did this again, and were not disappointed. One dish, with cucumbers, mint leaf, and tiny fillets of fish with bright silver skin, was particularly exciting. And I had a little bit of the cedar-aged saki. Another amazing meal.
If my friend ends up writing a review of the dishes, I'll post a link here.
- Do yoga at home
- Make a business call on behalf of my mom
- Finish an article and email it to client
- Pack car with clothes for evening activities
- Belltown to conduct an interview for an article
- Back to Ballard for massage treatment for my hip
- Over to West Seattle for a search engine optimization seminar
- Over to Lake City for contra dancing
"Ever been to Mashiko?" I asked him.
"No," he said. "Let's go!"
On my previous visit to Mashiko, I'd simply eaten what the sushi chef recommended. We did this again, and were not disappointed. One dish, with cucumbers, mint leaf, and tiny fillets of fish with bright silver skin, was particularly exciting. And I had a little bit of the cedar-aged saki. Another amazing meal.
If my friend ends up writing a review of the dishes, I'll post a link here.
Wednesday, April 09, 2008
A sloppy blog post
I've been writing short pieces for clients like crazy, but somehow writing tight professional pieces doesn't mix with personal blogging. And maybe I've been using all my snarky throwaway lines on Twitter, which I really love. You'll find me there as "mystrev" (short for "mystery reviewer").
The garden is off to a slow start this year. It's been in the 40s most days, with sun mixed with drizzle, which isn't exactly ideal for what I needed most to do: organize the equipment and supplies in the garden shed. Today I finally got out there and did a quick clean up, grabbing a lot of mis-filed stuff, putting it out in the yard, cleaning the shed, and then putting only half of the junk back in (and in an organized fashion). The rest of the stuff will be going into a yard sale (my neighbor is having one soon).
Anyone need plants? I have many pots -- large, medium, and small - - filled with Wargrave's Pink hardy geranium plants that I plan to give away or put in the yard sale. Wargrave's Pink grow into big mounds; you cut them down and they grow right back. These are the hardiest of hardies.
I also have available some cedar planters and other pots filled with misc. greenery and some red tulips. And, of course, there are some pots of Spiny Bear's Breech available. Bear's Breech grows into a big plant that's too much for my small borders (but which keeps coming back every year).
If you'd like any of these, let me know before they get yard-saled.
Tuesday, April 08, 2008
Don't call me, call Orchard Remote
[Ed. note: A slightly more formal version of this has been posted on one of my other blogs.]So, you're on the phone with tech support (finally!) and the support person is asking you questions.
Sometimes they're downright insulting. (They want to know if your computer is turned on when you've already figured out the problem is a packet-switching error at your ISP's server.)
Other times they're using terminology you aren't familiar with. (Tech support: "OK, open Terminal and SSH into the...." You: "I beg your pardon?")
Oh, wouldn't it be heavenly if the tech support person at the other end of the line could see that problem you're glaring at on your screen? And even more amazing if you could turn over control of the machine to him/her and just sit back and watch while they diagnosed and fixed it?
Well, you can.
"He's was right there on my computer and could literally move the cursor!" is the way Kim Bamberg describes it.
Kim is not hallucinating. A busy Seattle wedding planner, she signed up for a new tech support service called Orchard Remote. Created by Jeff Hopkins, a former Apple Store "genius," Orchard Remote provides, yes, remote Mac tech support via the internet, logging into and literally taking control of a client's ailing computer while the client watches. Usually the Orchard Remote tech support person talks with the client by telephone or VOIP while the repairs are underway onscreen.
Remote support makes perfect sense for Jon Troxel, who runs a nautical charts company on a remote island in Puget Sound. He's nowhere near an Apple store. But instead of trying to describe his computer problems to phone-based tech support, Jon uses Orchard Remote to deal with everything from his website to his printers. Stuck while trying to modify a PDF, he logged into the Orchard Remote website and filled out a request for help. "Within minutes Jeff was on the phone and showing me how to make an adjustments in Preferences," Jon said.
Orchard Remote is in Seattle, but can serve clients just about anywhere—as long as they are connected to the internet. They access client machines using a Virtual Network Computing (VNC) software similar to that in Apple's iChat application; it works on Macs running the most recent versions of Mac OS X (Leopard or Tiger).
"As long as you can get to our website, you can give us remote control of your machine," Jeff said. He works with clients who use cable or DSL, but even has one customer on dial-up.
Service is available seven days a week, 12 hours a day. (Or more. I was amused to note that every time I emailed Jeff with a question for this article, he shot back a reply in just a few minutes.)
What problems bring people to Orchard Remote? Not surprisingly, many of the same ones that have friends who use Macs phoning me at odd hours! (You know who you are.) Glitches with email and calendars are right at the top of the list. But Jeff is game to assist with things as exotic as performance issues in Adobe Lightroom.
"Even if it's software I don't use, I know how to research it," he said.
Orchard Remote clients run the gamut from Mac-savvy business owners who don't have time to deal with technical glitches to non-technical types who get queasy at the mere sound of words like "reboot" "system preferences" and "software upgrade."
Orchard Remote currently offers unlimited support for six months for $99. The fee covers one household computer or one user with multiple computers. (Full disclosure: I have an account with Orchard Remote, and Jeff is also a client for my writing services.)
I asked Jeff if he has any advice for clients, thinking he might recommend a particular Mac book, or suggest that we get in the habit of using our applications' Help files (ahem). But his suggestion was far more basic and practical:
"Get as much RAM in your computer as you can afford," he said. "It makes your computer so much more responsive across the board."
So, guys, I'll still do triage on the occasional cry for help about lost email or sluggish internet connections. But don't be surprised if all I can do is stabilize your ailing machine and refer you to the specialists at Orchard Remote.
Friday, April 04, 2008
Yabba dabba...
I finally made it to Bedrock, the glass recycling shop just off Elliott under the Magnolia Bridge. Great garden decor, plus the raw materials and plenty of inspiration for DIY projects. And a nice snowshoe cat.
Tuesday, April 01, 2008
What kind of friend are you?
OK, that's a trick question.I wanted to get your attention to find out if you're a Friend of Folklife. If you've let your Friend of Folklife membership lapse, or you enjoy the festival every year but have never cozied up to it much past stuffing a $10 bill in the donation box, now's the time.
"Now," as in "by April 30."
This "free" festival has a serious budget of about $2 million collars (with costs going up), and relies primarily on individual donations to make the four-day festival happen. (Has anyone seen any big arts grants recently? Didn't think so.)
Unfortunately, Folklife doesn't fit the usual profile of an arts organization or a human services organization or an educational or research non-profit—even though it works in all those areas. And though Folklife does a lot to benefit many of the regional ethnic and folk arts communities, most supporters of those groups tend to fund their own, smaller, projects before thinking of Folklife.
During the month of April, Folklife is doing a special "new friends" campaign to broaden its membership base. Over the years, Folklife has turned again and again to the same core of supporters. The new executive director of Folklife, Rob Townsend, is now challenging the board and longtime Folklife supporters (like me and Zorg) to help him grow that base.
So, I'm inviting you to join Folklife at the $50 level. The Friends of Folklife donation is tax-deductible, so it's a better deal than making $10 daily donations to the cash boxes on the festival grounds.
And, as a Friend of Folklife, when you come to the festival this year, you'll get a special button that will let you into the Folklife Hospitality suite, a large area with free refreshments where the performers hang out and jam. It's nice to be able to wander in there and get a free Coke or cup of tea without having to stand in a long line at one of the food booths; if it's raining, Hospitality is a wonderful sheltered place to come and hear some of the hottest music on the festival grounds.
I suspect that, if you're reading this blog, you already know what Folklife is all about. But, if not, I want to be sure you know that it's not the hippy-dippy fiddle fest that the local news media show 5-second clips of on the nightly news. Folklife's ethnomusicology staff spend years laying the groundwork with ethnic communities in the Pacific Northwest that enable the Festival to bring some fascinating folkways—music, dance, art, and rituals—to the greater community. In many cases, Folklife's interest has helped a community preserve a tradition that had been dying out, passing that heritage on to another generation. This is delicate work that Folklife undertakes; there are internal divisions in some communities and in others there are notions about performance that are very different from the mainstream (for instance, in some cultures, the idea of an artist performing for free, as the vast majority of Folklife performers do, is very odd).
Another unusual aspect of Folklife is that many of the people you see running stages, doing communications, greeting, staffing hospitality, and making the four-day festival run are volunteers. (Even the new executive director was taken aback to discover how much of the work done by hired staff at other festivals is handled smoothly by Folklife's enormous volunteer network.) Without that immense system of volunteers, Folklife could never remain a free festival. It would have gates, security police, ticket takers, and long lines.
As a writer, I don't use the word "unique" lightly. But I have no trouble applying it to Folklife. It's unique: the largest free folk music festival in North American, and easily the most magical.
So, if you've been enjoying Folklife all these years, and want to make sure it continues, now's the time to join me and other Friends in enjoying your very own annual membership and your very own role making sure Folklife continues. Please click here.
Split personality
I start off every morning full of energy, spend the the day writing and talking with people on the phone, and by 7 p.m. feel like a zombie. Obviously I am not quite over the last of the two colds.
Sunday I did yoga and last night I went to belly dance class, which was early enough that I didn't run out of energy—until I got home. The exercise makes me feel quite a bit better, at least for a short while after I do it.
There's a great caller at the Thursday night Lake City contra dance, so I'm hoping I'll be back up to speed by then and able to go dancing. I am counting on full recovery by Saturday; 31 days of being sick (even slightly) is about my limit!
Sunday I did yoga and last night I went to belly dance class, which was early enough that I didn't run out of energy—until I got home. The exercise makes me feel quite a bit better, at least for a short while after I do it.
There's a great caller at the Thursday night Lake City contra dance, so I'm hoping I'll be back up to speed by then and able to go dancing. I am counting on full recovery by Saturday; 31 days of being sick (even slightly) is about my limit!
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